Privacy Policy

Faxmo Innovations Ltd

Faxmo is a bill ment platform developed by Faxmo Innovations Ltd. It serves as a comprehensive solution for facilitating seamless transactions, encompassing the receipt of ments from customers and the efficient processing of transaction requests.

Your Personal Information

When you choose to register with Faxmo, we undertake the responsibility of collecting and securely storing your personal information. This may include details such as your email address, phone number, full name, Bank Verification Number (BVN), account details, National Identification Number (NIN), and gender. The primary objective behind the collection of this information is to ensure the provision of accurate and effective services, devoid of errors, while adhering strictly to the policies outlined by the Central Bank of Nigeria (CBN) regarding customer verifications and validations. Additionally, this information empowers us to offer timely assistance through our support platform for any unresolved issues, notifications, or complaints that may arise.

Furthermore, when you submit requests or engage in transactions through our website, the personal information provided plays a crucial role in expediting the processing of your requests, mitigating the risk of illegal activities or impersonation of user information, and ensuring the accuracy of information through meticulous comparison.

Cookies

In our ongoing effort to enhance user experience and optimize our services, our website utilizes "cookies" – small files placed on your hard drive. These cookies are strategically deployed on specific pages to facilitate the analysis of webpage flow, customize our services to better suit your preferences, promote user trust and safety, and deter any illicit activities on the platform.

Sharing and Disclosure of Personal Information

At Faxmo Innovations Ltd, we uphold the utmost confidentiality of your personal information. We pledge not to disclose such information to any third party unless such disclosure is deemed necessary to comply with legal requirements or to resolve transactional issues that necessitate the verification of transactions processed through Faxmo, irrespective of whether such response is mandated by applicable law.

Security of Personal Information

Your trust is paramount to us. Therefore, we employ rigorous security measures to safeguard the confidentiality and integrity of your personal information. All data is meticulously encrypted and stored on our secure servers. Recognizing data as a valuable asset, we utilize a myriad of tools – ranging from encryption protocols to stringent password protection mechanisms and physical security measures – to fortify your personal information against unauthorized access or disclosure.

Third Parties

It is important to note that unless expressly stated otherwise in this Privacy Policy, the scope of this document is limited to the use and disclosure of information collected directly from you. In instances where you choose to disclose your information to third parties – be it purchasers, buyers, or sellers on our platform or other internet-based platforms – it is imperative to recognize that different privacy regulations may apply. Faxmo Innovations Ltd does not wield authority over the privacy policies of third-party entities. Hence, you are encouraged to exercise due diligence and seek clarification before divulging your personal information to external parties.